Institutional Support: Human resources, Occupational Health, IT support, and Unions
Video clip: Ruth explains what HR and personnel might be able to do to support people with long term conditions or a disability.
And I think also that some of the reason why there may not be opportunity for a lot advocacy is that people wouldn't necessarily think to come to talk to personnel about it. Because some people's perception of personnel is that it's there to deal, to deal with you if you've done something wrong. And so some people fear coming and telling us that there's a problem, other people are there instantly. But I think there may not be a full understanding of our role at times. And that they may feel like they're going behind their manager's back, that sort of thing. So, encouraging people to talk to their managers and their colleagues I think is helpful for them, so that at least they feel they've got moral support even if they haven't necessarily immediately got other support.